In today’s world of fast-moving technology and short-term solutions, DRT believes in building something different—something lasting. As DRT continues to grow, serving not just dance studios but showcases, ballets, and small-town theaters, one thing has become clear: the true success of DRT lies in the success of its clients.
That’s why we’re proud to announce our Client Success Initiative—our commitment to walk alongside our clients before, during, and after every performance.
Why the Client Success Initiative Was Created
We’ve heard you. Studio owners, venue managers, and creative directors have shared a common theme in their feedback: they need more than a platform. They need a partner. DRT’s Client Success Initiative was born out of that need.
While our ticketing tools have helped thousands of events run smoothly, we recognized the opportunity to take it even further. What if every client had access to ticketing insights, performance metrics, and personal guidance to elevate their events to the next level?
What the Client Success Initiative Includes
This is more than tech support. Our initiative is a robust support framework designed to help clients thrive:
Dedicated Client Success Manager – A single point of contact who knows your account, understands your events, your audience, and your goals.
Quarterly Performance Reviews – Get expert eyes to perform proactive check-ins before and during your event season, with suggestions to increase reach, improve attendee experience, and boost sales.
Best Practices Playbooks – Access assistance that includes the best practices, resources and strategic planning that ensures the highest level of success for your season, year by year.
Priority Support – When you need answers, you get answers, helping drive your success.
DRT’s mission has always been to simplify ticketing. But as we've grown, we’ve realized it's not just about selling seats—it’s about strengthening communities, empowering leaders, and helping performances reach their full potential.
With the Client Success Initiative, we’re proud to offer more than a platform. We’re offering a partnership.
Want to find out first hand why we're rated first in dance ticketing for customer service and client satisfaction?
