Our new portal is very similar to the one you know and love, but designed to allow for more in-depth reporting, easier mobile usage and navigation, and improved integration with help center resources. We've listened to your feedback and built a portal that keeps the functionality you rely on while making it easier to manage your ticketing on any device.
What's New
Mobile-Friendly Design
In-Depth Reporting
Using the new ticketing portal is totally optional, and you can switch back to the old portal at any time. We encourage users to submit feedback via the Bug icon in the top right corner of the new portal.
help How do I access the new ticketing portal?
The new portal can be accessed from the old admin portal by clicking "New Portal" in the top right corner. This allows you to try the new experience while still having access to the familiar interface.
help Can I still use the old portal?
Yes, your old portal will remain supported for the remainder of 2026. This gives you plenty of time to explore the new portal at your own pace and transition when you're ready.
help Who should I contact if I encounter bugs?
You can report bugs directly in the ticketing portal by clicking the bug icon in the top right corner. Our technical team will take all of your feedback into close consideration as we continue to improve the new ticketing portal.
help Why create a new portal?
We want to remain at the cutting edge of ticketing technology in the dance industry. Keeping your tools modern improves our ability to continue supporting and adding all of the features that make your ticketing go off without a hitch.
